With DIRAQ you can achieve all of these

DIRAQ offers you a fresh approach to streamlining your business. Whether you want to improve your processes, reduce your storage costs, resolve your customer enquiries more efficiently, protect your data in the event of a flood or fire or simply want to share your data quickly and securely then you need to talk to us.

Our Electronic Document Management system provides solutions for all of these issues:

• Reducing Storage Costs / Duplication
• Retrieving The Correct Information Quickly / Servicing Customers
• Processing Invoices, Purchase Orders, Claims, Drawings
• Sharing Documents Between Staff, Offices, Branches, Overseas Locations
• Disaster Recovery Readiness
• Compliance

The cost of retrieving information from paper filing units is enormous and the savings that can be made in time and effort return a real value for your business. Couple this with being able to deal with queries much quicker and offer better service to your customers and suddenly getting a true return on your investment becomes a reality.

Scanning and storing your invoices upon receipt provides you with savings in both time and money. Our invoice processing module automatically queues your invoices for matching to purchase orders, provides you with the facility to authorise your invoices electronically whilst at the same time eliminating the need for photocopying, filing or searching for the one that went missing! Our interface allows you to view invoices from within your accounting system using hyper linking and data can be extracted from the DMS for importing into other systems. We also have a batch reconciliation module to check that all invoices are present and correspond to entries within your accounting system.

Our Electronic Document Management system's ability to store both electronic and scanned documents makes it an ideal central repository for dealing with claims or complaints and generally servicing customers where a mixture of different types of documents is inevitable. Manage your customers' hand written correspondence together with your responses, faxes, emails and third party documents in one 'virtual' file. Our system allows you to correlate all this information together, select from pre-defined templates and respond immediately to telephone queries with the click of a mouse.

Similarly any requirement where different types of documentation need to be managed in a secure and controlled environment such as in Human Resource Departments would benefit greatly by deploying our product. Scanning CV's and monitoring the interview, the offer and acceptance process can be managed far more effectively saving time and effort searching for the right documents. Ensuring that employees have obtained the correct credentials and have the latest company policy and rules to hand is another benefit. Qualifications can be scanned and stored along with the employees other personal documents and all of these can be searched for using full text searching should you ever need to find the person with the right qualification without the need to plough through hundreds of paper folders.